Posted onVerified I had National Deck & Stair waterproof my balcony. They completed the job in two days instead of estimated 3 days. I really like they were able to do it from outside using a ladder and not coming in through my home. So far it looks great hoping for no more leaks into my garage. They were less expensive then some others and have a longer warranty.Posted onVerified Bruce was very responsive, getting back to me and getting a quote for my deck leak. It was a bit difficult getting scheduled for the actual repair. It took 3 months, and the fact that I was in escrow, selling my house , that we finally got scheduled. Once scheduled, everything went great. Juan and Elmer did a wonderful job. They were courteous and quiet and were strictly professional. They took special care to ensure that our floors were protected. I highly recommend this company. Just know that they are busy and you will need to pressure to be scheduled.Posted onVerified National Deck and Stair which is a company we can trust! The most impressive part is their responsive communication, from the staff of the scheduling office to the company owner Bruce. Our rooftop balcony waterproofing and railing installation were undergone in August for which we assumed was the most dry month in a year. Out of our expectation, the forecast said that it was going to rain the very next day after the balcony surface demolition was done. We fell into panic for potential water damages which could defeat the whole purpose of our project! We called Bruce and he answered immediately. He quickly authorized the railing team to come to make a tarp tent for rain protection. Bruce kept us informed and updated about the time Sergio the railing installer to arrive. When Sergio arrived, his very first word was "Bruce was really concerned with your balcony and pushed me to be quick." Right upon the time the tent was built, the first wave of a shower came. Bruce is both professional and empathetic. He well understood all our concerns. He was truly patient to communicate with us about technical details. Moreover, Bruce always provided us with reassurance when we expressed our worries. With his responsiveness and meticulous management skills, our whole project was completed a few days before the unprecedented hurricane Hilary occurred in Southern California! Due to climate changes, any unusual weather may show up in any seasons. As some stages of a deck/balcony project could be vulnerable to weather impacts, to work with a trustable company like National with a leader who is not only empathetic but also easy to communicate such as Bruce is the key to accomplish a successful and stress-free project!Posted onVerified I'm writing this review for Claudio. He has been professional, kind and super helpful throughout the proces of estimating, selecting and inpsecting all the work done by National Deck and Stair. He helped investigate the source of a leak that was not related to the deck. I can't say enough good things about Claudio and the service he provided.Posted onVerified This review is long overdue. I have been working with National Stair and Deck for several years now and couldn't be happier with the quality of their work, their responsiveness and the owner Bruce's willingness to go over every detail of every job. Bruce's knowledge and expertise is so well appreciated. In an industry where folks just want to sell you on whatever is easy Bruce and his men actually take the time to explain and assess properly before quoting a job. I am a homeowner and on the HOA board of 5 buildings. We have used him on several jobs and every time came out with nothing but great results. Highly recommend!Posted onVerified They are very professional and the work is done in a timely manner. Beautiful work.. see the before and after photos, I would highly recommend them.Posted onVerified Claudio and his team at National Deck solved a difficult problem for my rooftop deck. They did it for a very very fair price. I had gotten several bids and they got it done for a fraction of what other big companies were saying. It has been about 3 years since the job was done and i am very grateful that i have not had ANY issues with it since. The entire office and owner seem to be very good people.Load more
